Privacy Policy

1. About This Policy

Asbestos Mate ("we", "us", "our") operates the website asbestosmate.com. This privacy policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information in the following ways:

Quote Request Forms

When you submit a quote request on a listing page, we collect your name, email address, phone number (optional), suburb, job type, and message. This information is stored in our database and used to connect you with the asbestos removalist you contacted.

Contact Forms

When you submit our contact form, we collect your name, email address, phone number (optional), and message. This information is used to respond to your enquiry.

Business Listing Data

Business information displayed on this site — including business names, licence numbers, licence classes, and licence status — is sourced from publicly available government registers maintained by state and territory work health and safety regulators. Additional business information such as phone numbers, addresses, and Google ratings may be sourced from publicly available online directories.

3. How We Use Your Information

We use your personal information to:

• Process and forward your quote requests to the relevant business
• Respond to your contact form enquiries
• Send you a confirmation email when you submit a quote request
• Improve our website and services
• Comply with our legal obligations

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your quote request details with the specific asbestos removalist you contacted through our site. We may also disclose your information where required by law or to protect our legal rights.

5. Data Storage and Security

Your personal information is stored securely using Supabase, a cloud database platform with encryption at rest and in transit. We take reasonable steps to protect your information from unauthorised access, modification, or disclosure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

This website does not use tracking cookies or third-party advertising cookies. We may use essential cookies required for the website to function correctly. If we introduce analytics in the future, this policy will be updated accordingly.

7. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

8. Business Listings

If you are a business listed on this site and wish to update or remove your listing, please contact us via our contact page. Listing information sourced from government registers will be updated to reflect the current public record.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at hello@asbestosmate.com or via our contact page.